Warranty

Thank you for choosing Coastal Windows & Doors for your local window and door needs. Coastal Windows and Doors is a member of the Australian Window Association and as such our business conforms to the industry Code of Conduct and we ensure that our window and door products are manufactured to the Australian Standards.

For your peace of mind, Coastal Windows and Doors products are proudly guaranteed against defects arising from faulty workmanship or materials for a period of seven (7) years from the invoice date of the goods, subject to the following conditions:

  1. The product has been installed in accordance with the relevant Australian Standards and recognised building practices.

  2. The product has been maintained in accordance with the Care and Maintenance Instructions.

  3. The product has not been subject to misuse, physical abuse or neglect.

  4. Manufacturing standards and tolerances are not deemed defects, nor are industry variations in the colour of the aluminium surface finish.

  5. Coastal Windows and Doors assume no liability for damage caused by cleaning solvents or brick cleaning acids.

  6. This Guarantee is limited to the repair or replacement of the faulty product at the company’s discretion but does not extend to the installation or refinishing of a replacement product. No liability is accepted by Coastal Windows and Doors for personal injury, loss or claim or property damage, installation costs, material or other costs (whether special, consequential or otherwise) howsoever caused or arising whether direct or indirect.

  7. Only repairs carried out by Coastal Windows and Doors personnel are covered by this Guarantee.

  8. Claims under this Guarantee should be made within one month of the defect arising in the product. Copies of documentation showing the purchase date of the product should be included with your written claim and forwarded to our office.

Warranty Terms and Conditions

Coastal Windows & Doors 7 year

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